Market Loss Policy

Once the price is locked in and confirmation is sent the order is valued. If cancelled the buyer may have to pay for market loss. Any cancellation will also be subject to a restocking fee up to 20%. The market loss will be determined to be the deficit between the price at which we sold to you and the offsetting price(s). Any market gains will remain property of GMRgold.  

If you are selling to GMRgold, the price is locked in and may not be canceled once we have sent a confirmation number. Any deficit at the price we bought from you and the offsetting purchase price is your responsibility if we do not receive your items. You may be charged that amount plus a cancellation fee at our discretion. Any market gains will remain property of GMRgold.

Ordering Policies

We want to make sure you fully understand the ordering process and what happens both on your end and on our end. Please review the ordering policies below and do not hesitate to contact us if you have any questions.

Policies at a Glance

  • We Accept all major forms of payment.
  • Orders will be invoiced, but each order is reviewed and sometimes verified before capturing payment.
  • We do not automatically charge customers for each order.
  • Once the order is verified the payment is locked in.
  • Orders may take up to 10 days to ship once the order price is locked in.
  • Any special terms will be described on the respective product page.
  • Any special terms will be described on the respective product page.
  • Gift cards are only valid on orders $75 and above.

The Specifics

Once you have placed an order to buy or sell with GMRgold you have entered into a binding and enforceable agreement.

When you buy online the price at the time of your order is the locked in price. You will receive a confirmation number in a return email. You must have payment dated within 24 hours of your purchase. Failure to make payment within the allotted times may result in the cancelation of your order.

We reserve the right to refuse any order due to incorrect pricing, computer related issues, pricing errors, incorrect item descriptions, or movement within the precious metal market. We also reserve the right to refuse any order that comes to be understood as questionable, suspicious, or potentially damaging to our business regardless of payment method or price confirmation.

If you are selling precious metals to GMRgold the price is locked in once we have issued a confirmation number, and the transaction may not be canceled. It may be offset by our current buy price. Any deficit between the price at which we bought from you and the offsetting purchase price is your responsibility. If we do not receive your items, you will still be charged that amount; we may also issue a cancelation fee at our discretion. Any market gains on cancellations will remain the property of GMRgold.

Price Confirmation

Once you have placed an order to buy or sell with GMRgold you have entered into a binding and enforceable agreement.

When you buy online the price at the time of your order is the locked in price. You will receive a confirmation number in a return email. You must have payment dated within 24 hours of your purchase. Failure to make payment within the allotted times may result in the cancelation of your order.

We reserve the right to refuse any order due to incorrect pricing, computer related issues, pricing errors, incorrect item descriptions, or movement within the precious metal market. We also reserve the right to refuse any order that comes to be understood as questionable, suspicious, or potentially damaging to our business regardless of payment method or price confirmation.

If you are selling precious metals to GMRgold the price is locked in once we have issued a confirmation number, and the transaction may not be canceled. It may be offset by our current buy price. Any deficit between the price at which we bought from you and the offsetting purchase price is your responsibility. If we do not receive your items, you will still be charged that amount; we may also issue a cancelation fee at our discretion. Any market gains on cancellations will remain the property of GMRgold.

Shipment

GMRgold ships using USPS, UPS, and FedEx. Everything we ship is fully insured and may require a signature upon delivery. You will be issued a tracking number of the date of shipment; shipment can take anywhere from 1-15 business days.

Returns

We want to make sure you are happy with all of your interactions with GMRgold. We may provide customers with a refund, return, and/or exchange. These actions must be initiated within three days of the customer receiving their purchase. These policies only apply to those who contact GMRgold by phone within three days and keep the item in its original packaging. If you call us we will provide instructions on how to return the items.

You are responsible for the costs associated with returning an item, including packaging, shipping, and insurance. We reserve the right to reject any return that does not comply with these standards. Returned items may incur a $20 restocking fee. The customer may be required to pay for any market loss on the items they are returning. Any market gain remains property of GMRgold.

Pricing and Typographical Errors

We do our very best to make sure all of our information is up to date and accurate. However sometimes errors may occur. In the event of a pricing or typographical error we reserve the right to refuse or cancel an order. Should such an event occur we will contact you and let you know about the situation. Prices and availability are subject to change without notice.

Investment Risks

There is no such thing as a risk-free investment. This applies to precious metal investments as well. The value of a precious metal product can be affected by many different factors. As a result investing may not be suitable for everyone. Make sure you seek the advice of a qualified investment professional before making any investment decisions.

 

 

WHAT ARE COOKIES?

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

INTERPRETATION AND DEFINITIONS

INTERPRETATION

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

DEFINITIONS

For the purposes of this Cookies Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to gmrgold.com, One Victory Plaza 25222 Glen Loch Drive The Woodlands, TX 77380.
  • Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
  • Website refers to GMR Gold, accessible from https://www.gmrgold.com
  • You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

THE USE OF THE COOKIES

TYPE OF COOKIES WE USE

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

  • Tracking and Performance Cookies

    Type: Persistent Cookies

    Administered by: Third-Parties

    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

 

 

YOUR CHOICES REGARDING COOKIES

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For any other web browser, please visit your web browser's official web pages.

MORE INFORMATION ABOUT COOKIES

You can learn more about cookies: All About Cookies.

CONTACT US

If you have any questions about this Cookies Policy, You can contact us:

  • By email: [email protected]

  • By mail: One Victory Plaza 25222 Glen Loch Drive The Woodlands, TX 77380